Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error through your local shipping and delivery service and would certainly like to cancel your order, very first check your e mail and/or spam filtration this means you clicked on the correct shipping address and/or WEB ADDRESS. Once this offers been done, when you are still enthusiastic about continuing, basically answer the email with the information on your request and you will greatly appreciate virtually any assistance you may possibly offer. For technical issues, you may possibly need to get in touch with customer care via their phone number: (Toll Free). Alternatively, if an individual have any additional questions, you can send us a good email and we all will do our utmost to be able to assist you.
Your bundle will arrive at your current door within 7 to ten working days. Please note that will shipping times might vary from 1 courier company to another. Hence, it is, usually preferable to order with a trustworthy company. To aid ensure your package arrives safely, all of us always advise of which Vape you sign your own parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your local delivery services are usually required to obviously display this personal confirmation on almost all sent items, which include Element Vape goods.
As soon as your parcel is here at your entrance, you will need to collect that as soon because possible. This will be normally done by simply completing a self-addressed, stamped envelope with your return tackle and tracking amount. Upon arrival, ensure that your unit is fully charged and well prepared to begin using it immediately. Do not wait for your Element Vape product to be able to warm up; it can not be stressed enough, particularly in the case associated with rechargeable batteries.
As layed out inside the above section, when shipping in order to UK residents, delivery will probably be facilitated simply by one of our countrywide network of courier companies, such since DPD, FED EX or UPS — but please permit for additional charges to be used into consideration whenever placing your buy. Customers located within the Republic of Ireland are not permitted to buy online. In most cases, clients located within the Republic of Ireland will be struggling to purchase the product with the use of credit playing cards or free e cards. We all are currently experiencing some issues with credit card fraud in Europe and certain instances, payments made applying these methods may be declined or reversed. In add-on, all deliveries to be able to EU customers may be subject to taxation and import tasks.
Whenever shipping internationally, make sure you note that customs procedures are extremely time-consuming and often require the assistance of a great independent customs broker. In the case of an imported product, delivery times will be based mostly on your courier’s international delivery support and transit occasions may greatly go beyond our internal shipping and delivery estimates. In case you are not sure of expected transportation times, please get in touch with us immediately. International orders will generally arrive within 3 to 5 business days right after payment has already been received.
For those questions concerning this matter, make sure you note that every concerns should be directed towards our corporate headquarters. Should you need to make modifications or inquire about our services in general, you may do so from anytime during company hours, Monday by means of Friday, except Sunday, Wednesday, and Thurs. Should you have any other queries, you can either contact our customer service team or even one of the sales representatives at the main office. In the event you prefer to place your order on-line, you are pleasant to visit our website and follow the particular simple instructions supplied. All billing plus ordering information will certainly be provided in the click associated with a button.
As usually, we strongly suggest that all orders be paid regarding in full before delivery or delivery associated with products. Any modifications to shipping or perhaps delivery policies will be clearly indicated upon receipt of transaction. In the celebration of a defect in any item, please contact us right away to get a return or replacement. As long because your satisfaction is our most important, all of us will work with you to make sure that you have the best electronic products available.